News

UNI 11025

In the last year, the Lucefin Group has promoted and participated in the revision of the UNI 11025 standard “Steel products – management of technical disputes”.

The need to improve certain aspects in the corporate management of the complaint, aimed at the transparency of the relationship between customer and supplier, has made it possible to refine the text of the standard concerning in particular:

• the compilation of orders and order confirmations (integrating UNI EN 10021);
• the content of the complaint notification;
• the type and treatment of the non-compliance.

Each concept has been revised, also considering the legal aspects, with the aim of reducing time and costs for resolving disputes.

Our direct participation will see us involved as speakers in the DAY TRAINING organized by UNSIDER to present the contents of the new revision to the Associates.

Lucefin S.p.A. – Quality Area